Whale Sharks and all of the other animals that inhabit Ningaloo Reef are completely wild and are not trained, encouraged or coerced in any way to interact with passengers or crew.
Therefore they can at times be unpredictable and the location and/or duration of time taken to locate them cannot be guaranteed or predicted by Ningaloo Whaleshark-n-Dive. Some animals are seasonal and we do not guarantee that passengers will see all or in rare cases any of them.
In the unlikely event that we do have a no sighting of a whale shark, we do have a no-sighting policy in place with two options to suit most circumstances.
One of the following options may be chosen by passengers who have paid as snorkelers. Observers are not entitled to a repeat tour.